|FAQ
FAQ2018-10-24T23:49:49+08:00

Frequently Asked Questions

All products are currently from Singapore. We have already made plans and contacted companies from the US who share the same philosophies as us 😉 Stay tuned!

All products are refined sugar, and brown sugar free. The snacks that we carry are sweetened with natural occurring sugars in the ingredients, and with molasses, honey, maple, Gula Melaka (coconut palm sugar), and erythritol.
Erythritol is a natural sugar alcohol found in plants containing 0 calories and 0 glycemic index (doesn’t raise blood glucose), and is 60-80% the sweetness of table sugar. This can be a great alternative for diabetics, when taken in moderation.

You may find traces of erythritol naturally occuring in fruits like watermelon, pear and grapes, and also in mushrooms and fermented foods like cheese, wine, beer and sake.

Erythritol may come with certain side effects. Sugar alcohols like erythritol have gotten a bad reputation for digestive issues, especially in
children. A common side effect is diarrhea. Also, foods with erythritol may have a slight bitter/metallic aftertaste.

You can find/write the individual product’s reviews at the bottom of the respective product pages or at: https://www.facebook.com/pg/healthily.shop/reviews/.

To read our customers’ buying experience with health.ily, check them out on https://www.facebook.com/pg/healthily.shop/reviews/!

We currently accept bank transfers, PayNow, and PayLah!.

Deliveries are made within 1 week from order confirmation! Let us know if it’s urgent!

FREE local delivery for orders above $90 while all other deliveries are charged at a flat rate of SGD 10.00.

We currently only serve Singapore. If you’re living outside of Singapore and would love for us to deliver there, please email us at hi@healthily.shop, or chat us up on WhatsApp, Instagram, Facebook, or our chatbot (at the bottom right of your screen) and we’ll see what we can do!

#1 Pick your choice of gift basket and Add to cart. If you prefer to customise, please contact hi@healthily.shop, or chat us up on WhatsApp, Instagram, Facebook, or our chatbot (at the bottom right of your screen).

#2 When making payment, we’ll remind you to specify the following information in the Remarks section if you would like us to deliver it to the recipient:

  1. To who
  2. From who
  3. Delivery date
  4. Delivery time
  5. Delivery address
  6. Message to recipient

#3 Make payment and we’ll settle the rest! J